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We’re thrilled to announce we’re one of only 10 UK winners, and the only recipient in Wales of the 2024 Platinum Award, which recognises outstanding performance across the highest level of service for customers across the Palletways UK network. The award was announced by Palletways UK, and we’re thrilled that we’ve received this accolade yet again, as it truly sets us apart from other companies.

Depots are awarded Platinum status based on service levels, delivery and collection stats, growth of network, service sustainability, customer sustainability and new customer accounts.

“This award is absolutely testament to our committed members of staff, as well as our loyal customer base. We work extremely hard to ensure our levels of service match the unrivalled levels of technology that we can provide our customers with across the network. From our tracking capabilities to the friendly team on-hand for enquiries at any time, I’m absolutely thrilled to say we’re yet again a Platinum Award recipient.”
Kelly Hinchcliffe, Director, Monex Distribution
“We have 10 winners and 10 highly commended depots, and I would like to congratulate everyone involved in those depots for their achievement. Award certificates will be presented to the winners and those who were highly commended during the Gala dinner on 16th May 2024.”
Warwick Trimble, Network Director, Palletways UK

If you have a need for pallet transport, please drop this Platinum Award recipient an email on

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